It is taking hours to get replies.We have no email,37 websites effected and numerous customers complaining that their websites are down. Tsohost was founded in 2003 as a provider of reliable, affordable internet services consisting of shared hosting, dedicated hosting, domain registration and consultancy. With an enthusiastic team and strong management the company has gone from strength to strength over the past 5 years enjoying strong organic growth. Through this and our acquisition of other companies we host in excess of 20,000 websites across our shared and dedicated hosting platforms on our UK servers. We currently have 3 Managed VPS servers and 1 Magento Server with TSO (all under different accounts). What started out excellent as all changed over the last six month, the company seems to have outsourced all technical support who honestly don’t have a clue, and we have advised all our customers to join us in moving to another provider.Still waiting to hear from management for a response to my criticism over this new server?.